Please find below for your convenience quick references and answers to your questions around purchasing from REPUSEL. If you require further information please take the time to review our Terms and Conditions for more comprehensive detail to complete your inquiry. Furthermore you are welcome to Contact Us to discuss your inquiry in person.
Terms and Conditions
By placing an order with us you will be deemed to have read, understood and agreed to our Terms and Conditions.
Your Questions
Everyone who works within REPUSEL is happy to deal with your queries and requests relating to our products and services. Please feel free to telephone or e-mail us.
Delivery
Delivery charges will be added to your order at the rate calculated at Checkout based on the delivery address provided.
Wholesale Customers
We welcome wholesale customers. Please telephone our Sales Manager directly on 021 0241 7775 for details.
Returns and Refunds
You may exchange an item within fourteen days. Please email us through the Contact Us form and we will arrange further instructions. If you would like to discuss the exchange of an item please telephone us on the number on the Contact Us form. For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. To return any products to us, please:
When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.
Payment Options
You are most welcome to make payment using your credit card either by using DPS or by telephoning a member of our team at our Head Office. If our colleagues are busy with another call, please leave athey will be happy to make a national telephone call to speak with you a little later.
Security
Payment is secure.
We know how important it is to securely store any information that you provide. Our website maintains the highest levels of security, using STRIPE for all online payments. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
Privacy
Your privacy is of the highest importance to us and we promise never to release your personal details to any outside company for ANY purpose.
When you make a purchase from our website, we collect certain personal information from you (for example your name, e-mail address and payment address). All such information is held on secure servers. Teneo Limited complies fully with all applicable Data Protection and consumer legislation and we will treat all your personal information as fully confidential.

